Workspace roles
P0 · MVPWho can manage the workspace: billing, users, roles, apps, integrations, AI, security and data. What someone does inside an app is their app role, set on Users or in each app's Access page.
Only Owners and Admins manage workspace roles
Your workspace role is Member. You can still see what you have access to and ask an admin for more.
How access works in ZetSuite
Four ideas. Everything on this page is one of them.
Everyone can be in the directory. A user is a person who can sign in. One email works across every company they belong to.
Owner, Admin, Maintainer, Member or Viewer, set by ZetSuite, plus your own. It decides who manages the workspace, and which app role people start with.
One role per app: Admin (everything plus settings), Maintainer (their team's records), Member (own records) or Viewer (read-only). Anything except No access uses a seat.
Bundles for speed: "Sales rep" gives ZetCRM, ZetSales and ZetChat as Member in one click. Tweak per app after.
| Workspace permission | Access |
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A workspace role never decides what someone does inside an app. That is their app role (Admin, Maintainer, Member, Viewer or a custom role), set on Users or in each app's Access page.