Recent changes

Audit log
  1. Proposal template v4 published
    Templates · Aarav Mehta · 21 Oct
  2. Non-standard clause rule now routes to Legal
    Approval rules · Priya Desai · 18 Oct
  3. Signing link expiry set to 14 days
    E-sign · Aarav Mehta · 9 Oct
  4. Letterhead footer updated for Mumbai
    Branding · Meera Iyer · 2 Oct

Every change is written to the company audit trail with who, what and when.

Document stages ZetSuite default

ZetSuite default, then the Real Estate template, then your changes. Every document moves through these.

  1. 1DraftAuthor is writing, only visible to the team
  2. 2In reviewApprovers from the approval rules
  3. 3ApprovedReady to send, wording frozen
  4. 4SentRecipients have the signing link
  5. 5ViewedA recipient opened it
  6. 6SignedEveryone signed, audit certificate attached
  7. 7DeclinedA recipient declined with a reason
  8. 8ExpiredSigning link ran out

Document types Industry template

ZetSuite default, then the Real Estate template, then your changes. Types appear in New document and the template library.

  1. 1Booking form1 template(s)
  2. 2Allotment letter1 template(s)
  3. 3Sale agreement1 template(s)
  4. 4Rental agreement0 template(s)
  5. 5Channel partner agreement1 template(s)
  6. 6NDA1 template(s)

Document numbering

Tokens: {ORG} {TYPE} {YYYY} {YY} {MM} {###}. Templates can override their pattern in the designer.

TypePatternNext numberCounter resets
Booking form
Allotment letter
Sale agreement
Rental agreement
Channel partner agreement
NDA
Proposal
MSA
SOW
Offer letter
Experience letter
Relieving letter

Skyline Realty Pvt. Ltd.

🇮🇳 MumbaiGSTIN 27AAKCS4471F1Z2
SR
PNG, SVG or JPG up to 2 MB
Brand colour
Skyline Realty Pvt. Ltd.Skyline Realty · Building homes that last
12th Floor, Skyline One, BKC, Mumbai 400051 · CIN U70100MH2011PTC223344 · GSTIN 27AAKCS4471F1Z2

Skyline Realty Middle East FZ-LLC

🇦🇪 DubaiTRN 100398877700003
SR
PNG, SVG or JPG up to 2 MB
Brand colour
Skyline Realty Middle East FZ-LLCSkyline Realty Middle East
Office 1204, Bay Square 3, Business Bay, Dubai · TRN 100398877700003

Approval rules

Checked top to bottom. A document collects every matching level, in order, without duplicates.

RuleApplies toWhenApprovers in orderOn
High value proposalsProposalValue above ₹25,00,000Head of Sales
Non-standard clauseAll typesAny alternate or edited clauseLegal
AgreementsMSA, Sale agreement, Channel partner agreementAlwaysLegal→Director
Offer lettersOffer letterAlwaysHR→Hiring manager
Booking discountsBooking formDiscount above 3%Head of Sales→Finance

Escalation

Signing methods and verification

Signers can
P1 · v1

At least one method must stay on.

Reminders, expiry and audit certificate

Each connected app fills its merge fields from the field you pick here. ZetDoc works without any of them: unmapped fields are typed in.

ZetCRM

ZetCRM to ZetDoc

ZetDoc fieldFills from
client.name
client.contact
deal.value
deal.close_date
ZetCRM isn't in your suite. Its fields are typed in when creating documents.Add ZetCRM
ZetSales

ZetSales to ZetDoc

ZetDoc fieldFills from
quote.lines
quote.total
payment_plan.table
ZetSales isn't in your suite. Its fields are typed in when creating documents.Add ZetSales
ZetWork

ZetWork to ZetDoc

ZetDoc fieldFills from
project.name
milestones.table
budget
ZetWork isn't in your suite. Its fields are typed in when creating documents.Add ZetWork
ZetATS

ZetATS to ZetDoc

ZetDoc fieldFills from
candidate.name
ctc
joining_date
ZetATS isn't in your suite. Its fields are typed in when creating documents.Add ZetATS
ZetPeople

ZetPeople to ZetDoc

ZetDoc fieldFills from
employee.name
employee.id
last_working_day
ZetPeople isn't in your suite. Its fields are typed in when creating documents.Add ZetPeople

Roles & permissions

Click a cell to change it. Admin always keeps settings access, and only Legal edits locked clauses by default.

PermissionAdminLegalAuthorViewer
Create documents
Create and edit templates
Publish template versions
Lock templates for legal
Edit locked clauses
Use alternate clauses without approval
Approve documents
Send for signature
See all documents
Change ZetDoc settings
People get their ZetDoc level on ZetDoc › Access or Workspace › Users. The workspace role does not open documents.

Notifications

Who hears about what, and where.

EventWhoEmailIn-appZetChat
Approval requestedApprovers
Document viewed by recipientOwner
Document signed by allOwner and CC
Document declinedOwner and manager
Signing link expires in 3 daysOwner
Contract renews in 30 daysOwner and Legal
New template version publishedAuthors
Add ZetChat to post approvals and signed alerts to a channel.

Retention

How long documents are kept after they're signed, declined or expired.

Storage

18.4 GB of 50 GBData stays in India (Mumbai)
Signed PDFs
11.2 GB
Drafts and versions
5.1 GB
Attachments
2.1 GB
Google DriveConnected

Export signed PDFs and audit certificates to a shared folder

Microsoft OneDriveNot connected

Export signed documents to SharePoint or OneDrive

DocuSign importNot connected

Bring envelopes and signed agreements over from DocuSign

ESC
Try asking · “deals over ₹50 L closing this month with no activity”
Object: DealsValue > ₹50,00,000Close date: this monthLast activity > 7 days
3 deals match · ₹8.84 Cr totalShow results
Try asking · “unassigned jobs today with an SLA under 2 hours”
Object: Field jobsTechnician: noneDate: todaySLA < 2 h
2 jobs matchShow results
AI actions
Create an automation from a description Draft re-engagement emails for stalled deals Start voice agent campaign for new leads Auto-dispatch today's unassigned jobs Check leave clashes next week Approve this week's timesheets
Quick actions
Invite people Change plan or seats
Workspace pages
Jump to
↑↓navigate↵open⌘Btoggle sidebar

Approval rule

Rules are checked for every document before it can be sent.

Approvers in order

Import from DocuSign

Brings envelopes, signers and completed PDFs into ZetDoc as signed documents.