Capacity · 8 weeks
3%
2,865h
Booked demand
14%
2,748h
Service shortfall
5 weeks
−78h
Avg utilisation
5 pts
96%

Capacity vs demand by team

Stacked by where the demand comes from: ZetPlan shifts plus any connected app. Dashed line = available hours after leave and holidays.

ServiceDeliverySales
Capacity 985hDemand 1,026hShort by 41h
Capacity 980hDemand 996hShort by 16h
Capacity 900hDemand 726h174h spare

Skills: capacity vs demand

Hours · 8 weeks

Skills come from the People directory; demand from the skills each shift, task or job needs.

HVAC · Service−56h
Electrical · Service−52h
Plumbing · Service+6h
Carpentry · Service−28h
Snagging · Delivery+18h
3D design · Delivery+12h
Site visits · Sales+44h
Demand within capacityShortCapacity

Utilisation by person

Manage staff% of contracted hours

Over 100% means overtime or a clash. Hatched cells are time off.

Nov 2
Nov 9
Nov 16
Nov 23
Nov 30
Dec 7
Dec 14
Dec 21
AM
Aarav Mehta
Sales
80
74
82
78
70
76
60
40
DN
Diya Nair
Sales
108
96
92
98
104
90
72
50
RK
Rohan Kapoor
Sales
90
86
94
88
92
84
70
46
VR
Vikram Rao
Delivery
98
104
110
112
106
98
80
60
AP
Ananya Pillai
Delivery
92
96
118
124
102
88
70
52
AR
Arjun Menon
Delivery
100
94
90
96
100
92
66
40
KS
Kabir Shah
Service
Leave
Leave
88
104
116
112
96
70
SK
Sara Khan
Service
102
118
126
120
114
110
92
64
IS
Imran Sheikh
Service
111
104
98
96
100
96
84
70
60 to 84%85 to 100%101 to 110%Over 110%

Capacity forecast

AI · updated 9:40

Forecast from booked and pipeline demand, trends from the last 12 weeks and known time off.

Hire 1 HVAC / Electrical technician
+45 h/week

HVAC demand is 2.4× capacity from Nov 16. Kabir Shah is the only certified HVAC technician in the People directory.

Approve overtime for Sara Khan (W47 to W48)
+12 h · ₹6,600

Carpentry is short by 28 h in the peak. 6 h/week overtime keeps P-103 handover on Nov 30.

Book vendor capacity: CoolAir Services
+64 h

Use the approved vendor for 8 AC servicing jobs in Dec 7 to Dec 18. SLA risk drops from 31% to 6%.

Rebalance Ananya Pillai
−18 h

Ananya peaks at 124% in W48. Move 2 inspection jobs to Vikram Rao, who drops to 80% after P-104 Phase 2.

ESC
Try asking · “deals over ₹50 L closing this month with no activity”
Object: DealsValue > ₹50,00,000Close date: this monthLast activity > 7 days
3 deals match · ₹8.84 Cr totalShow results
Try asking · “unassigned jobs today with an SLA under 2 hours”
Object: Field jobsTechnician: noneDate: todaySLA < 2 h
2 jobs matchShow results
AI actions
Create an automation from a description Draft re-engagement emails for stalled deals Start voice agent campaign for new leads Auto-dispatch today's unassigned jobs Check leave clashes next week Approve this week's timesheets
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