Subscription lifecycle

Subscriptions are offline (PO / invoice). These rules run daily at 00:30 in each company's timezone.

  1. Active
    until end date
  2. Grace
    7 days · full access + banner
  3. Suspended
    read-only · sign-in allowed
  4. Blocked
    after 30 days · no sign-in
  5. Data deletion
    after 90 days · export first
Default grace period
Full access with a warning banner after the end date
days
Auto-suspend after grace
Workspace becomes read-only; data stays intact
Auto-block after
Counted from the end date. Sign-in disabled, API keys revoked
days
Data deletion after closure
Grace, final export and deletion certificate are set in Privacy & data
Renewal and expiry reminders
When and how companies are reminded is set in the renewal email templates
All changes saved
ESC
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