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Extend subscription

Moves the end date. A company in Grace, Suspended or Blocked becomes Active again.

Extend by

Suspend company

Everyone keeps read-only access. Nothing is deleted.

  • Users can sign in and read, but not create or edit.
  • AI agents, sequences, workflows and scheduled jobs pause.
  • Owner and admins get an email with your reason.

Block company

Nobody can sign in. Data is kept for 90 days, then purged.

Impersonate a user

See the workspace as this person to troubleshoot. Always audited, always time-limited.

The company owner sees this session, your reason and every action in their audit log. Full access also notifies the owner by email.